FAQs || royal

General Question

HOW CAN I TRACK MY ORDER?
- After 48 hours of ordering, we'll send you a tracking id on your WhatsApp.The tracking number keeps you updated on the status of your delivery.
CAN I CHANGE MY SHIPPING ADDRESS AFTER PAYMENT?
CAN YOU DO SOMETHING FOR A SPEEDY DELIVERY?
- Yes, you can make full payment using the prepaid method and request our salesperson to deliver it faster.
WHAT STEPS CAN I TAKE IF THE PRODUCT I RECEIVE IS WRONG OR DAMAGED PRODUCT?
- You can contact our customer care department and they will resolve your issue within 24 hours (+91 96346 11069).
CAN I RECEIVE DELIVERY OF YOUR PRODUCTS OUTSIDE THE COUNTRY?
- We're sorry, but we are currently only shipping within India. We are unable to provide delivery outside the country at this time.

CHAT SUPPORT?
- Yes, We provide whatsapp chat support.
CAN YOU PROVIDE SAMPLES?
- Currently, We are not providing samples.
DO YOU PROVIDE C.O.D.?
- Yes, We Provide Cash On Delivery, but you have to pay ₹50 Extra.
CAN YOU PROVIDE DETAILS ABOUT THE NOTES UTILIZED IN YOUR PERFUMES?
- Yes, before purchasing your order our salesperson will guide you with your doubts regarding notes, longevity, projection, and silage, otherwise you can check them on the product's description as well.